Privacy Policy for Tresor.lk

Effective Date: 20th March 2025

Welcome to Tresor.lk. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website. Please take a moment to read this policy carefully.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

Name
Email address
Contact details
Shipping address

b. Account Information

Username
Password
Purchase history

c. Payment Information

Credit card details or other payment information (processed securely through trusted payment gateways).

d. Usage Data

IP address
Browser type
Device information
Browsing behavior on our website

e. Communication Data

Records of communication with our customer support team

2. How We Use Your Information

The information we collect is used for the following purposes:

Order Fulfillment: To process your orders, manage accounts, and provide effective customer support.
Personalization: To enhance your user experience by recommending products based on your preferences.
Marketing Communications: To send promotional emails, newsletters, and updates about our products and services. (You can choose to opt out of these emails.)
Website Improvement: To analyze user data and improve our website, services, and overall customer experience.
Security: To detect, prevent, and address technical issues, security breaches, or fraudulent activities.
Legal Compliance: To comply with legal obligations and respond to legitimate requests from authorities.

3. Data Sharing and Security

We value your trust and ensure that your personal data is handled securely. Tresor.lk uses secure servers and encryption to protect sensitive information like payment details. The data we collect is not sold or shared with unauthorized third parties but may be shared with:

Payment gateways for secure transactions.
Service providers or partners who assist in fulfilling your orders or improving our services.
Legal authorities, when required by law.

4. Your Rights and Choices

We respect your rights regarding your personal data. You have the following choices:

Access and Update: You may access, update, or correct your personal information at any time by logging into your account.
Opt-out: You can opt out of receiving marketing emails or newsletters by clicking the “unsubscribe” link in any email.
Request Deletion: You can request the deletion of your account or personal data, subject to legal and contractual obligations.

Please contact our privacy team at [Insert Contact Email] for assistance with any of these requests.

5. Legal Compliance

Tresor.lk is committed to complying with the applicable data protection laws and regulations of Sri Lanka. For users accessing our website from regions governed by international standards, such as the General Data Protection Regulation (GDPR), we adhere to these regulations to ensure the protection of your rights. We regularly review and update our practices to meet all legal requirements.

6. Cookies and Tracking

Tresor.lk uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, customize content, and remember your preferences. By using our website, you agree to the use of cookies. You can manage your cookie preferences in your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” mentioned at the top. Please revisit this page periodically to stay informed about our privacy practices.