Terms and Conditions for Tresor.lk

Welcome to Tresor.lk! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully as they outline important information regarding your rights, obligations, and the rules for using our website.

1. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

2. Acceptance of Terms

By accessing or using Tresor.lk, you confirm that you accept these Terms and Conditions and agree to be bound by them. If you do not agree, you must discontinue use of the website immediately.

3. User Account

• To purchase products or access certain services on Tresor.lk, you may need to create a user account.
• You are responsible for ensuring that the information provided during account registration is accurate and up-to-date.
• You must keep your account credentials, including your password, secure and confidential. Any activity conducted through your account will be your responsibility.

4. Prohibited Conduct

While using Tresor.lk, users must not:

• Engage in activities such as hacking, phishing, spamming, or uploading malicious content.
• Violate any applicable laws or regulations.
• Use the website for unauthorized commercial purposes or distribute harmful material.

5. Intellectual Property

All content on Tresor.lk, including text, logos, images, and designs, is the property of Tresor.lk and is protected under Sri Lankan and international intellectual property laws. You are not permitted to reproduce, distribute, or use our content without prior written consent.

6. Payment Terms

• Pricing for all products is clearly indicated on the website and is inclusive of applicable taxes as regulated in Sri Lanka.
• We accept various payment methods, including credit/debit cards and online banking, through secure payment gateways.
• Refund policies are outlined under our Returns and Exchanges section.

7. Shipping and Delivery

• Products are shipped within Sri Lanka, and shipping fees may vary depending on your location.
• Estimated delivery times will be provided at checkout. However, delays may occur due to unforeseen circumstances.
• Tresor.lk is not liable for any lost or damaged items during delivery but will help resolve issues with our shipping partners.

8. Returns and Exchanges

• Products are eligible for return or exchange within [specified timeframe] days of delivery if they meet the return criteria.
• The product must be unused, in its original packaging, and accompanied by proof of purchase.
• Return shipping fees may apply unless the item is defective or delivered incorrectly.

9. Disclaimer of Warranties

All products and services on Tresor.lk are provided “as is” without warranties of any kind, either express or implied, to the fullest extent permissible under applicable law.

10. Limitation of Liability

Tresor.lk will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the total amount paid by you for the product or service.

11. Data Protection and Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on data collection and use.

Privacy Policy

1. Types of Information Collected

• Personal Information such as name, email address, billing/shipping address, and payment details.
• Non-personal information such as browser type, device information, and browsing behavior.

2. Purpose of Data Collection

Your data is collected to:

• Process orders and manage delivery.
• Offer newsletters, promotions, and updates.
• Enhance your browsing experience and troubleshoot issues.

3. Data Sharing

We may share your data with:

• Trusted third-party service providers such as payment processors and delivery partners.
• Legal authorities if required by law.

4. User Rights

You have the right to:

• Access and correct your personal data.
• Request deletion of your personal data, subject to regulatory requirements.
• Object to certain data processing practices.

5. Data Security

We employ industry-standard measures to safeguard your personal data against unauthorized access, use, or disclosure.

6. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Policy Updates

We reserve the right to update this Privacy Policy. Users will be notified of significant changes via email or a website notification.

8. Contact Information

For privacy-related inquiries, please contact [email address] or call [phone number].

12. Accessibility

Tresor.lk is committed to providing an accessible experience for all users. We adhere to Web Content Accessibility Guidelines (WCAG) to ensure our platform is inclusive.

13. Termination

We reserve the right to suspend or terminate your access to Tresor.lk if you violate these Terms and Conditions. Continuation of service is at our discretion.

Contact Us

For any questions or concerns about these Terms and Conditions, feel free to reach out at [email protected] or call +94 76 645 2649.

By using Tresor.lk, you agree to follow these Terms and Conditions. Thank you for trusting us to serve your needs with high-quality, reputed brands. Happy shopping!